Privacy policy

"Your data safe"

Information in compliance with personal data protection regulations

In Europe and in Spain there are data protection regulations designed to protect your personal information that are binding on our entity.

Therefore, it is very important to us that you fully understand what we are going to do with the personal data we ask you for.

In this way, we will be transparent and give you control over your data, using plain language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you still have any questions, do not hesitate to ask us.

Thank you very much for your cooperation, please do not hesitate to contact us.

Who are we?

• Our company name: Recoautos Desguace Premium S.L
• Our VAT number: B19897925
• Our main activity: Car parts store. Recovery of materials from end-of-life vehicles. Comprehensive Automotive Recycling Centre.
• Our address: Avda. Gremio Segovianos parcela 5, Pol.Ind. Hontoria, CP 40195, Segovia (Segovia)
• Our contact phone number: 921 42 43 53
• Our contact email address: recoautos622670284@gmail.com
• Our website: https://recoautos.com

We are at your disposal, please do not hesitate to contact us.

What are we going to use your data for?

As a general rule, your personal data will be used to interact with you and provide you with our services, including e-commerce, also known as electronic commerce, consisting of the buying and selling of products or services through electronic means.

Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary for us to be able to interact with you and provide you with our services, including e-commerce services. In this regard, we will make available to you a series of checkboxes that will allow you to decide clearly and simply on the use of your personal information.

All the information we require from you will be used to contribute to the proper development of the product purchase and sale relationship that connects us with you. Data such as addresses or phone numbers, which at first glance may not appear to be related to e-commerce activity, will be used solely to ensure that you can enjoy the products purchased through this website.

The information you provide us must be accurate so that e-commerce services can be provided in a consistent and effective manner. It would also be helpful if you keep the information you provide us up to date at all times to avoid future errors or confusion that could compromise the correct provision of services.

Who will have access to the information we ask you for?

As a general rule, only duly authorised personnel of our entity will have access to the information we ask you for.

Similarly, those public or private entities that need access to your personal information in order for us to provide our services will also be aware of it. For example, our bank will know your details if payment for our services is made by card or bank transfer.

Likewise, those public or private entities to which we are legally obliged to provide your personal data will also be aware of your information. For example, the Tax Law requires us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.

In the event that, beyond the cases mentioned above, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to make a decision in this regard.

How are we going to protect your data?

We will protect your data with effective security measures in accordance with the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?

In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of your data protection.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and apply effective security measures to reduce the risks of sending your personal information to another country.

For how long are we going to retain your data?

We will retain your data throughout our relationship and for as long as we are required to by law. Once the applicable legal retention periods have expired, we will proceed to delete them in a secure and environmentally responsible manner.

What are your data protection rights?

At any time you may contact us to find out what information we hold about you, correct it if it is inaccurate, and delete it once our relationship has ended, in cases where this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called "portability" and can be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address, along with a photocopy of your national identity document, so that we can identify you.

At our entity's offices we have specific forms available to request these rights, and we offer our assistance in completing them.

To find out more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were at some point interested in receiving advertising about our products or services, but no longer wish to receive any further advertising, you can let us know by using the objection to processing form available at our entity's offices.

If you believe that your rights have been neglected, where can you file a complaint?

If you believe that your rights have been neglected by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:

• Electronic headquarters: www.agpd.es
• Postal address:
  Spanish Data Protection Agency
  C/ Jorge Juan, 6
  28001 Madrid
• By phone:
  Tel. 901 100 099
  Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and does not require the assistance of a lawyer or legal representative.

Will we build profiles about you?

Our policy is not to build profiles about users of our services.

However, there may be situations in which, for service delivery, commercial or other purposes, we need to build information profiles about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorised persons who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always request your prior permission through clear options that will allow you to decide accordingly.